Umbraco is known for being flexible and developer-friendly, but running a site on it doesn’t stop once the build is done. Most businesses eventually need ongoing help with updates, fixes, or just keeping things running smoothly. That’s where support companies step in. Instead of leaving teams to figure out technical issues on their own, these companies provide maintenance, troubleshooting, and upgrades so websites don’t fall behind. In the sections below, we’ll look at a few support providers and what they actually offer in practice.

1. OSKI Solutions

When we in OSKI Solutions work with Umbraco, our focus is on building solutions that actually fit into the way clients run their business. Instead of treating the CMS as just another tool, we use it as a base for websites and systems that connect smoothly with other technologies like .NET, Node.js, and cloud platforms. That approach helps us keep things consistent and reliable, without forcing a one-size-fits-all setup.

Alongside Umbraco projects, we bring in experience from cloud services, frontend frameworks, and AI integrations. We tend to look at projects as a whole – from design to backend to long-term support – so the result is more than just a working site. It’s a system that can adapt as companies grow, with enough flexibility to take on new ideas when needed.

Key Highlights:

• Experience with Umbraco for site development and maintenance
• Knowledge across .NET, Node.js, and modern frontend frameworks
• Cloud expertise with AWS, Azure, and hybrid setups
• Ability to integrate AI-driven features into business tools
• Focus on practical delivery and ongoing support

Services:

• Umbraco website development and support
• Cloud solutions and DevOps
• Frontend design and development (React, Vue, Angular)
• AI integrations and automation tools
• Custom business software and API integrations

Contact Information:

• Website: oski.site
• LinkedIn: www.linkedin.com/company/oski-solutions
• Address: Kaupmehe tn 7, 10114 Tallinn, Estonia
• Phone Number: +48571282759
• Email: contact@oski.site

2. Vsourz Digital

Vsourz Digital positions their work around managed Umbraco services. Their team focuses on keeping websites stable, secure, and functional, while also offering support that adapts as business needs change. Instead of limiting their role to setup, they provide ongoing hosting, monitoring, and consultancy so companies don’t have to handle technical challenges on their own.

They also deal with areas like security audits, compliance, and infrastructure in the cloud. By combining Umbraco development with broader maintenance and advisory services, they allow clients to concentrate on core operations while the technical side is handled consistently in the background.

Key Highlights:

• Managed Umbraco hosting and infrastructure support
• Consultancy for project planning and business strategy
• Security checks, compliance audits, and issue resolution
• 24/7 technical support with ongoing maintenance
• Flexible support model designed to scale with client needs

Services:

• Umbraco CMS development and management
• Cloud hosting and managed cloud services
• Website maintenance and updates
• Security monitoring and compliance reviews
• Technical consultancy and system architecture planning

Contact Information:

• Website: www.vsourz.com
• LinkedIn: www.linkedin.com/company/vsourz-agency
• Address: 307 Euston Rd, London NW1 3AD United Kingdom
• Phone Number: +44 020 3372 5711
• Facebook: www.facebook.com/vsourz.agency
• Twitter: x.com/vsourz_agency
• Instagram: www.instagram.com/vsourz.agency

3. DotSee

DotSee focuses on building and maintaining Umbraco websites for a wide range of clients, from businesses and digital teams to creative agencies. Their experience spans over a decade, during which they have supported hundreds of websites across different industries and regions. They approach Umbraco not just as a CMS but as a flexible platform for scalable and integrated digital solutions.

Alongside core development, they provide hosting, support plans, and system integrations. Their team works with agencies and organizations alike, adapting to projects that need either new builds or long-term maintenance. By combining technical delivery with support structures, they position themselves as a reliable partner for keeping Umbraco sites functional and adaptable.

Key Highlights:

• More than 15 years of Umbraco experience across multiple countries
• Focus on scalable and secure web solutions
• Collaboration with businesses, agencies, and digital teams
• Ready-made support and maintenance options
• Ability to integrate Umbraco with CRM, commerce, and other systems

Services:

• Umbraco CMS development and implementation
• Affordable and secure hosting for Umbraco websites
• Website support and maintenance plans
• PSD/HTML to Umbraco template conversion
• Systems integrations and custom DXP builds

Contact Information:

• Website: www.dot-see.com
• LinkedIn: www.linkedin.com/company/dotsee
• Address: 115-117 Kyprou Ave. 16232 Athens, Greece
• Phone Number: +30 210 766 13 47
• Facebook: www.facebook.com/DotSeeCom
• Twitter: x.com/dotseecom

4. Appcentric

Appcentric is a Birmingham-based company focused on Umbraco support and upgrades. As a Platinum Partner, they have worked on hundreds of projects for both UK and international clients. Their work covers a wide range of support tasks, from bug resolution to regular upgrades, and they maintain a structured process to keep websites secure and compliant. Clients interact with a dedicated ticketing system that gives them access to specialists who address issues quickly and with clear communication.

They also offer hosting, integrations, and on-demand content support. Appcentric’s team takes on requests that range from small layout changes to full infrastructure management, often working with platforms like Azure and Umbraco Cloud. Their support plans are flexible, including monthly hours for updates, consultancy, or new features, which makes them suitable for organisations of different sizes and needs.

Key Highlights:

• Umbraco Platinum Partner with more than a decade of experience
• Support plans that include bug fixes, upgrades, and changes
• Hosting and DevOps expertise with Azure and Umbraco Cloud
• Structured onboarding process for new clients
• Dedicated ticketing system and service level agreements

Services:

• Umbraco website support and maintenance
• Regular upgrades and compliance checks
• Bug resolution and troubleshooting
• Flexible change requests and content support
• Hosting, DevOps, and infrastructure management
• Third-party system integrations (CRM, eCommerce, APIs)

Contact Information:

• Website: umbracosupport.appcentric.co.uk
• Phone Number: 0121 828 8500
• Email: hello@appcentric.co.uk

5. Wakefly

Wakefly is a US-based agency with a long background in website development and support, including more than a decade of working with Umbraco. As a Platinum Partner, they help organisations use Umbraco to redesign or enhance their sites, often focusing on content management that’s straightforward for marketing teams. Their developers have built and managed a range of Umbraco websites, applying the platform’s flexibility to suit different industries and project sizes.

Their approach covers both new builds and ongoing support. They work on site redesigns, provide guidance for teams learning to manage content, and support businesses that need additional development capacity. By combining technical build with training and staff augmentation, Wakefly positions themselves as a practical partner for companies that want to use Umbraco without overextending their internal teams.

Key Highlights:

• Umbraco Platinum Partner with over 14 years of experience
• More than a dozen Umbraco sites built or managed
• Focus on making content editing easy for marketing teams
• Ability to support both redesigns and existing site enhancements
• Experience across industries and project types

Services:

• Umbraco website development and redesign
• Ongoing site support and maintenance
• Content management guidance and training
• Additional design and development for existing sites
• Staff augmentation for in-house teams

Contact Information:

• Website: www.wakefly.com
• LinkedIn: www.linkedin.com/company/wakefly
• Address: 290 Turnpike Road, Suite 5-332 Westborough, MA 01581
• Phone Number: 508-616-2042
• Facebook: www.facebook.com/WakeflyInc

6. Intuitiv Digital

Intuitiv Digital is a UK-based web design and development agency that has earned recognition as a Certified Umbraco Partner. Their team has been working with bespoke CMS builds for more than 20 years, and they position Umbraco as a flexible, open-source platform that suits both small businesses and larger organisations. All of their Umbraco developers have completed official training, giving them a clear understanding of the platform’s structure and how it integrates with other systems.

They design and build new websites, customise Umbraco to fit specific needs, and support clients with ongoing hosting and updates. Their portfolio includes ecommerce, brochure, and institutional sites, often combining design services with technical integration. By keeping their services in-house, Intuitiv Digital provides a consistent process that covers everything from user experience analysis to domain management.

Key Highlights:

• Certified Umbraco Partner with officially trained developers
• Experience with ecommerce, brochure, and institutional sites
• Focus on user-friendly interfaces for day-to-day content updates
• Active involvement in the Umbraco community through events and training

Services:

• Umbraco website development and customisation
• Website design and user experience analysis
• Hosting and domain name management
• Ongoing website maintenance and support
• Ecommerce integration and system connections

Contact Information:

• Website: www.intuitiv.net
• LinkedIn: www.linkedin.com/company/intuitiv
• Address: 2 Bridge Road Ickford, nr Thame Buckinghamshire HP18 9HX
• Phone Number: 01844 888 777
• Facebook: www.facebook.com/intuitiv
• Twitter: x.com/intuitivltd
• Email: hello@intuitiv.net

7. 1902 Software

1902 Software offers Umbraco support with a pay-as-you-go model, giving clients the option to purchase blocks of hours without monthly retainers. Their setup is designed to cover both small ad hoc tasks and larger, more complex requests, with most tasks handled within a short turnaround time. They emphasize transparency in billing, charging only for the actual time spent, and use a project management system to keep communication and progress clear.

Their team supports a wide range of needs, from integrations and custom package development to speed optimisation and design adjustments. For larger projects, they assign a project manager who discusses the scope before work begins, ensuring requirements are well understood. In addition to Umbraco support, they also provide mobile app development that connects directly with Umbraco sites.

Key Highlights:

• Pay-as-you-go support model with no monthly retainers
• Fast turnaround, often within 24 hours for smaller tasks
• Transparent billing with exact time tracking
• Dedicated project manager for each client
• Includes technical SEO advice and a free Umbraco SEO package

Services:

• Umbraco support and troubleshooting
• Version upgrades and package installations
• Third-party system integrations (CRM, ERP, PIM)
• Technical SEO and performance optimisation
• Graphic design and theme customisation
• Mobile app development integrated with Umbraco

Contact Information:

• Website: 1902software.com
• LinkedIn: www.linkedin.com/company/1902-software-development-corporation
• Facebook: www.facebook.com/1902software
• Twitter: x.com/1902software
• Instagram: www.instagram.com/1902software

8. Just After Midnight

Just After Midnight is a cloud-native provider specialising in 24/7 Umbraco hosting and support. Their approach is built around full-stack coverage, handling not just the application itself but also the cloud infrastructure and third-party integrations that sit alongside it. They emphasise proactive monitoring, so when an issue occurs, engineers are dispatched quickly according to a defined process.

Their teams operate across several time zones, allowing them to provide continuous support. They also work on performance optimisation, applying cloud-native practices like autoscaling, containerisation, and serverless setups to improve reliability. By combining technical expertise with round-the-clock coverage, they position themselves as a support partner for mission-critical Umbraco environments.

Key Highlights:

• 24/7 full-stack Umbraco support with global coverage
• Cloud-native hosting focused on performance and scalability
• Continuous monitoring and rapid issue response
• Engineers available across four time zones
• Ability to support composable and complex architectures

Services:

• Umbraco hosting and infrastructure management
• Round-the-clock support and incident response
• Monitoring and triage of applications and integrations
• Cloud optimisation (autoscaling, containerisation, serverless)
• Consultancy on architecture and performance tuning

Contact Information:

• Website: www.justaftermidnight247.com
• LinkedIn: www.linkedin.com/company/just-after-midnight
• Address: Great Eastern Street, London, EC2A 3JF
• Phone Number: +44 203 2909 247            
• Facebook: www.facebook.com/justaftermidnight247
• Twitter: x.com/JAM_24_7
• Email: enquiry@justaftermidnight.io

9. The Human Tech Agency (Greenwood Campbell)

The Human Tech Agency, also known as Greenwood Campbell, provides managed Umbraco support and hosting with a focus on reliability and customer service. Their team treats support as a core part of their work, offering both proactive and reactive help to keep websites secure and functional. They back this up with service level agreements that define response times, making sure clients know what to expect when issues arise.

Their approach combines continuous monitoring, flexible support packages, and regular improvements to ensure sites remain updated and aligned with business goals. Alongside day-to-day troubleshooting, they provide managed hosting on Azure, performance optimisation, and full server management. With certified Umbraco specialists on staff, they aim to deliver both technical stability and the ability to adapt as needs change.

Key Highlights:

• Over 15 years of experience with Umbraco
• UK-based team of certified Umbraco experts
• 24/7 availability with guaranteed SLAs
• Flexible support packages and unlimited support tickets
• Emphasis on proactive monitoring and continuous improvement

Services:

• Umbraco website support and maintenance
• Managed hosting with Azure server management
• Proactive monitoring and performance tuning
• Regular backups and security updates
• Consulting and ongoing site improvements

Contact Information:

• Website: www.thehumantech.agency
• LinkedIn: www.linkedin.com/company/thehumantechagency
• Address: 18 Albert Road Bournemouth BH1 1BZ
• Instagram: www.instagram.com/thehumantechagency

10. Zenesys

Zenesys is an IT services company that provides Umbraco development and support as part of its wider portfolio. Their team works on full-cycle Umbraco projects, covering everything from initial design and portal builds to module development and long-term maintenance. They focus on tailoring solutions to fit business requirements, whether for simple websites or more complex enterprise setups.

Their work extends beyond core development into migration, upgrades, consulting, and integration with third-party systems like CRM or ERP platforms. They also handle testing and quality assurance for Umbraco sites, aiming to keep them stable and user-friendly. By combining custom development with ongoing support, Zenesys positions itself as a partner for organisations that need scalable, adaptable CMS solutions.

Key Highlights:

• Experience delivering full-cycle Umbraco projects
• Ability to manage both simple sites and enterprise-level platforms
• Focus on scalability, customisation, and integrations
• Includes consulting, QA, and testing services
• Active use of Umbraco features such as headless CMS and SEO tools

Services:

• Custom Umbraco development
• Migration and upgrade services
• Umbraco support and maintenance
• Consulting for platform planning and optimisation
• Module and portal development
• QA and testing of Umbraco sites

Contact Information:

• Website: www.zenesys.com
• Address: 3733 Westheimer Rd Ste 1 Unit 4150 Houston, TX 77027
• Phone Number: +1 615 909 5045
• Email: sales@zenesys.com

11. AWESEM

AWESEM, part of the Angry Creative Group, focuses on website migrations from Umbraco to WordPress. Their work is built around a three-step process that covers template creation, data extraction, and secure import to ensure SEO and site content remain intact. The aim is to provide a transition that reduces hosting and development costs while moving clients onto a platform with broader plugin support and easier content management.

They position WordPress as a more flexible long-term option, highlighting features like built-in SEO tools, scalable functionality, and straightforward site administration. AWESEM supports organisations that want to move away from Umbraco without losing data or functionality, offering tailored WordPress templates and post-migration adjustments to match business needs.

Key Highlights:

• Specialist in Umbraco to WordPress migrations
• Structured three-step migration process
• Emphasis on data security and SEO preservation
• Member of the Angry Creative Group
• Focus on lowering costs and simplifying site management

Services:

• Custom WordPress template design
• Secure data extraction from Umbraco
• Data import and migration to WordPress
• Post-migration adjustments and functionality setup
• Ongoing WordPress support and updates

Contact Information:

• Website: www.awesem.co.uk
• inkedIn: Address: 52 Grosvenor Gardens London, SW1W 0AU, UK
• Email: hello@awesem.co.uk

12. Wattle

Wattle is a UK-based Umbraco Platinum Partner with a clear focus on membership organisations. They provide ongoing support and development for existing Umbraco websites, often taking over from previous partners through a structured onboarding process. This includes technical audits, backlog reviews, and coordination with outgoing providers to make the transition smooth and low-risk.

Their Managed Service Subscription (MSS) gives membership organisations guaranteed access to Umbraco expertise on a monthly basis. This framework covers everything from bug resolution and upgrades to creative design, UI/UX, and long-term planning. With strict SLAs, a dedicated delivery manager, and continuous monitoring, Wattle helps organisations keep their Umbraco platforms reliable while also planning for future improvements.

Key Highlights:

• Umbraco Platinum Partner specialising in membership sector
• Proven onboarding process with technical and organisational reviews
• Managed Service Subscription for predictable monthly support
• Dedicated delivery manager for ongoing partnership
• Experience supporting charities, institutes, and professional bodies

Services:

• Umbraco website support and maintenance
• System audits and transition management
• Managed Service Subscription with monthly resource allocation
• Bug fixing, upgrades, and backlog resolution
• Design, UI/UX, and new feature development
• Roadmap planning and consultation with Umbraco HQ insight

Contact Information:

• Website: www.wearewattle.com
• LinkedIn: www.linkedin.com/company/wattle-solutions-ltd
• Address: Unit 7 Pinkers Court Briarlands Office Park Gloucester Road Rudgeway Bristol
• Phone Number: 0117 9717547
• Twitter: x.com/wearewattle

13. Cold Banana

Cold Banana is an Umbraco Gold Partner with offices in the UK and Dubai, offering support and maintenance for businesses that rely on the platform. Their services cover all versions of Umbraco, and they provide round-the-clock assistance through a ticketing system that connects clients with experienced developers. They work on resolving issues ranging from speed optimisation and bug fixes to third-party API errors and CMS patches.

Their support is flexible, with both pay-as-you-go and retained-hour options available. Clients can choose the setup that matches their workload, while service level agreements define response times and escalation paths. Cold Banana also extends support to websites built by third parties, providing fixes, integrations, and hosting-related tasks alongside their ongoing maintenance work.

Key Highlights:

• Umbraco Gold Partner with over a decade of experience
• 24/7 support availability through UK and Dubai offices
• Flexible models: pay-as-you-go or retained hours
• Structured SLAs with defined response and resolution times
• Support for sites built by other agencies or developers

Services:

• Umbraco support and maintenance for all versions
• Bug fixes, patches, and speed optimisation
• SSL certificate setup and redirect management
• API error fixes and integration support
• Custom features such as banners or discount code functionality
• Hosting, DevOps, and third-party system integrations

Contact Information:

• Website: www.coldbanana.com
• LinkedIn: www.linkedin.com/company/coldbanana
• Address: 129-131 Poole Rd Westbourne BH4 9BG
• Phone Number: +44 (0) 1202 798601
• Facebook: www.facebook.com/coldbananaltd
• Twitter: x.com/coldbananaltd
• Instagram: www.instagram.com/_cold_banana_
• Email: hello@coldbanana.com

14. Kayo Digital

Kayo Digital provides Umbraco web support and continuous improvement services aimed at keeping websites secure, stable, and user-friendly. Their team works with both one-off requests, such as urgent upgrades, and long-term maintenance plans. The goal is to reduce downtime and ensure sites perform well while also supporting wider digital transformation, from building digital experience platforms to connecting Umbraco with internal systems.

They also develop customised support plans that can be tailored to the needs of each organisation. This includes consultancy, design, and development alongside routine maintenance. Through helpdesk services, clients can submit tickets and expect rapid responses, while ongoing retainers give businesses the reassurance of having a team in place to handle updates and improvements over time.

Key Highlights:

• UK-based agency with experience in Umbraco support and development
• Focus on continuous improvement and digital transformation
• Ability to handle both urgent fixes and long-term maintenance
• Customised support plans designed around client needs
• Helpdesk system for rapid response and issue tracking

Services:

• Umbraco website support and maintenance
• Version upgrades and troubleshooting
• Customised support plans and retainers
• Consultancy for digital strategy and integrations
• Website design and development within Umbraco

Contact Information:

• Website: kayo.digital
• LinkedIn: www.linkedin.com/company/kayo-digital
• Address: The Innovation Building 940 Heeley Close Kent Science Park Sittingbourne ME9 8HL
• Phone Number: 01795 255 600                             
• Facebook: www.facebook.com/wearekayodigital
• Twitter: x.com/kayo_digital
• Instagram: www.instagram.com/kayo.digital
• Email: sales@kayo.digital

Conclusion

Umbraco support companies come in many shapes - from specialists who handle urgent bug fixes to agencies offering full 24/7 managed hosting and long-term improvement plans. The right partner often depends on the type of organisation, the complexity of the website, and how much internal resource is available to handle day-to-day work.

What all of these providers have in common is their focus on keeping Umbraco sites reliable, secure, and adaptable as business needs evolve. Whether it’s through migrations, custom builds, integrations, or continuous maintenance, they help ensure that the CMS delivers value well beyond the initial launch.