Getting NetSuite up and running is one thing. Keeping it running smoothly every day? That’s where the real work starts. ERP support isn’t just about fixing bugs or answering tickets – it’s about making sure your system fits your business as it grows, shifts, or hits bumps in the road. Whether you’re struggling with slow performance, tangled workflows, or just trying to figure out how to get more out of the platform, having the right support team can take a lot of pressure off your internal team.

Luckily, the U.S. has no shortage of companies that know NetSuite inside and out. From post-go-live tune-ups to full-on rescue jobs when things go sideways, these providers help businesses get unstuck, stay ahead, and make NetSuite actually work the way it should. Below, we’ve rounded up a list of companies that offer that kind of hands-on, business-aligned support – just real help when you need it.

 

1. OSKI Solutions

At OSKI Solutions, we’re an integration partner for companies across the USA that use NetSuite ERP, helping them connect their business processes into one cohesive digital environment. Our work often involves building backend systems, APIs, and cloud-based infrastructure that link NetSuite with other tools like CRMs, analytics, or finance platforms. Through these integrations, we help teams automate data exchange, simplify operations, and make their ERP systems more adaptable to everyday business needs.

Our approach is always practical and focused on real outcomes. We design and implement solutions from the ground up, ensuring they align with how each business actually operates. From system architecture and development to optimization and long-term maintenance, we stay involved through every stage. By combining strong technical expertise with a clear understanding of business workflows, we make sure ERP ecosystems remain reliable, scalable, and ready to evolve as companies grow.

Key Highlights:

• Deep experience with ERP, CRM, and finance integrations
• Based in Europe, working closely with U.S. clients
• Great for both short-term and long-term projects
• Flexible support models through outsourcing or outstaffing
• Specialists in .NET, Azure, and hybrid cloud setups

Services:

• ERP system and API integration
• Custom backend development in .NET
• Cloud architecture and infrastructure setup
• CRM/finance tool development compatible with ERP
• Front-end interfaces built with modern JavaScript frameworks
• Dedicated or outsourced technical support

Contact Information:

• Website: oski.site  
• E-mail: contact@oski.site 
• LinkedIn: www.linkedin.com/company/oski-solutions 
• Address: Estonia, Tallinn, Kaupmehe tn 7-120, 10114
• Phone: +48571282759

 

2. ERP Peers

ERP Peers is one of those go-to names when you need support that covers both the technical and functional sides of NetSuite. They’re comfortable jumping in after implementation, or helping teams make the most of what they’ve already got. Whether it's weird bugs, broken workflows, or just needing better training - they’ve seen it.

They’re especially handy if you’ve got eCommerce integrations through Celigo or Boomi, or you're running stores on Shopify or Magento. With teams in the U.S. and India, they offer flexible support packages, whether you want one-off help or a managed service model.

Key Highlights:

• Strong focus on post-implementation help
• Handles technical and functional support
• Works with middleware platforms like Celigo and Boomi
• eCommerce support built specifically around NetSuite
• Flexible plans for different business stages
• U.S. and India-based support teams
• Certified NetSuite consultants on staff

Services:

• Day-to-day technical and business-side support
• Consulting and implementation help
• Optimization after go-live
• Middleware and third-party integration support
• System health checks and recovery projects
• Admin tasks and training
• eCommerce and finance workflow troubleshooting

Contact Information:

• Website: erppeers.com
• E-mail: biz@erppeers.com
• Twitter: x.com/erppeers
• LinkedIn: www.linkedin.com/company/erp-peers
• Instagram: www.instagram.com/erppeers
• Address: 2401 Fountain View Dr. Ste 464, Houston, Texas 77057
• Phone:  + 1 (713) 597-6152

 

3. ERP Buddies

ERP Buddies is built for companies that want help managing both the daily grind and the bigger picture of their NetSuite setup. They offer everything from basic admin tasks to deep-dive troubleshooting, and they’re just as comfortable fixing a glitch as they are rolling out a full system overhaul.

They offer both proactive and reactive support. That means you can get ahead of issues or call them when something breaks. They also help with integrations, build out custom features, and provide support across different industries. Even though they’re based in North America, their support is global - which helps if your team spans multiple time zones.

Key Highlights:

• Handles support across all phases of implementation
• Quick access to support staff when needed
• Options for proactive maintenance or emergency fixes
• Teams available across multiple time zones
• Covers both technical and business needs

Services:

• NetSuite support (ongoing and on-demand)
• System implementation and consulting
• Admin tasks and helpdesk support
• Integration with third-party tools
• Custom module development
• Rescue services for failed implementations
• Guidance on NetSuite licensing and editions

Contact Information:

• Website: www.erpbuddies.com
• Address: 418 Broadway, STE N Albany New York, 12207, USA
• Phone: +1 (888) 304-0599
• Email: info@erpbuddies.com
• Facebook: facebook.com/BuddiesERP
• Instagram: instagram.com/erpbuddies
• Twitter: x.com/buddies_erp
• Linkedin: linkedin.com/company/erp-buddies-inc

 

4. Protelo

Protelo works with businesses that need help getting NetSuite under control - whether that’s fixing slow performance, dealing with tricky integrations, or just helping users navigate the platform. They offer support during setup and long after the system’s live, including custom development if your workflows don’t quite fit the out-of-the-box options.

They’re especially useful if you’ve got a complex setup or you’re not sure why things aren’t working as expected. Their team does full environment reviews to spot issues and recommend fixes without trying to force a standard solution on every business.

Key Highlights:

• Full lifecycle support for NetSuite
• Help with integrations and customization
• User training included in support packages
• Consultants with hands-on experience in multiple industries
• Flexible, business-specific solutions

Services:

• Help during implementation
• Admin support and technical troubleshooting
• Third-party app integration
• Custom workflows and module development
• Performance assessments and environment reviews
• ERP user training and onboarding
• Recovery for stuck or failed ERP projects

Contact Information:

• Website: www.proteloinc.com
• Facebook: www.facebook.com/ProteloInc
• Twitter: x.com/protelo
• LinkedIn: www.linkedin.com/company/protelo-inc-
• Instagram: www.instagram.com/protelo_inc
• Address: 340 Palladio Pkwy, Suite 520 Folsom, CA 95630
• Phone: 916-694-0902

 

5. Softype

Softype steps in when companies need reliable, long-term support after going live on NetSuite. They focus on keeping the system usable and efficient over time, especially when things shift - like a business restructuring, an acquisition, or expansion into new markets.

Their support isn’t just about fixing errors. They also help you prep for upgrades, adjust workflows that aren’t quite right, and offer guidance for teams that don’t want to rely on Oracle’s standard support. They’re a solid fit for global operations, too - especially when complexity starts slowing things down.

Key Highlights:

• Focused on post-go-live support
• Includes minor adjustments and user feedback fixes
• Help with upgrade cycles and release planning
• Good fit for companies going through transitions
• Teams based across the U.S., India, and the Philippines
• Experience across education, retail, manufacturing, and more

Services:

• Ongoing ERP support after go-live
• Feature adjustments and minor tweaks
• Pre-upgrade testing and system reviews
• Support for changes caused by growth or restructuring
• UX improvements and training refreshers
• ERP audits and transition planning
• Functional module updates for new business lines

Contact Information:

• Website: softype.com
• Facebook: www.facebook.com/softypeinc
• Twitter: x.com/Softype_
• LinkedIn: www.linkedin.com/company/softype-inc
• Phone: +1 650 488 4412

 

6. The Vested Group

The Vested Group brings a slightly different model to the table. Their inVESTED PRO service assigns clients a dedicated team that sticks around, instead of routing everything through a general support queue. This helps keep things consistent and avoids back-and-forth confusion when you’re trying to fix issues or plan upgrades.

They help with technical tasks, but also dig into business priorities to make sure NetSuite changes align with real goals. Whether it’s planning for the next release or fixing bugs and broken dashboards, they aim to make NetSuite easier to manage without adding layers of red tape.

Key Highlights:

• Dedicated account team, not a rotating help desk
• Support that goes beyond quick fixes
• Focus on configuration, adoption, and upgrades
• Clear pricing and scope for support plans
• Release planning and testing included
• Covers everything from admin tasks to technical fixes

Services:

• NetSuite maintenance and troubleshooting
• Bug fixes and behavior analysis
• Module configuration
• User training and support
• Release testing and upgrade management
• Dashboard and integration adjustments
• Planning help for aligning business goals with NetSuite updates

Contact Information:

• Website: www.thevested.com
• E-mail: info@thevested.com
• Facebook: www.facebook.com/pages/The-Vested-Group/245720715451514
• Twitter: x.com/TheVestedGroup
• LinkedIn: www.linkedin.com/company/the-vested-group
• Instagram: www.instagram.com/thevestedgroup
• Address: 1001 18th Street Plano, TX 75074 USA
• Phone: 972-752-1421

 

7. CEI America

CEI America supports NetSuite as part of a broader IT services offering, and they’re often brought in to help companies go beyond the basics - like improving performance, fixing broken integrations, or streamlining messy workflows. Their support is ongoing and flexible, not just a one-time fix after go-live.

They’re a good option if you’re juggling multiple tools - like CRMs or eCommerce platforms - and need someone to make sure it all works together. They also offer managed services for teams that want to offload system admin and focus on core operations instead.

Key Highlights:

• End-to-end NetSuite support, from setup through scaling
• Managed services and partial support options available
• Helps with optimization and long-term stability
• Industry experience across manufacturing, services, and retail
• Focused on clean data, especially after migrations

Services:

• NetSuite onboarding and system setup
• Day-to-day support and admin help
• Dashboard and workflow customization
• Integration with other platforms like CRM or eCommerce
• Managed ERP support services
• Data cleanup and migration
• Reporting setup and performance tuning
• Support across core NetSuite modules (finance, supply chain, etc.)

Contact Information:

• Website: www.ceiamerica.com
• Facebook: www.facebook.com/computerenterprisesinc
• Twitter: x.com/CEIAmerica
• LinkedIn: www.linkedin.com/company/cei-ceiamerica-com
• Instagram: www.instagram.com/ceiamerica
• Address: 475 17th Street, Suite 860 Denver, CO 80202
• Phone: (412) 341-3541

 

8. inoday

inoday works best with companies that already rely on NetSuite and need help smoothing out performance, avoiding disruptions, or getting more value from the system. Their team blends technical, functional, and admin support - so they’re able to look at issues from multiple angles.

They’re proactive about finding problems before they become major headaches, and they tailor their support to fit your business goals. If you’ve got a growing operation or complex workflows, they’re well equipped to help adjust the system and keep it working smoothly.

Key Highlights:

• Covers everything from technical bugs to admin tasks
• Support plans sized to fit each business
• Proactive system monitoring and configuration tuning
• Strong cross-industry experience
• Deep focus on post-implementation stability
• Works across both core and advanced NetSuite modules

Services:

• Ticket-based troubleshooting and support
• Functional help with workflows and platform features
• Admin setup and user permissions
• Proactive health checks and diagnostics
• Managed support and maintenance
• Custom dashboards and module updates
• Integration help with banking, inventory, and project tools
• SuiteCommerce and supply chain support

Contact Information:

• Website: inoday.com
• E-mail: info@inoday.com
• Twitter: x.com/inoday
• LinkedIn: www.linkedin.com/company/inoday-consultancy-services-pvt--ltd
• Address: Suite 306E 200 Middlesex Essex Turnpike Iselin, NJ 08830
• Phone:  +1 630 216 9940

 

9. NewGen Business Solutions

NewGen focuses on keeping NetSuite aligned with your business as it evolves. They help with everything from basic troubleshooting to more advanced customization - like setting up SuiteCommerce or handling JavaScript-based modules.

They’re big on making sure the system doesn’t just work technically but also supports real business needs. Whether it’s cleaning up performance issues, improving reports, or getting third-party tools to sync right, their team can handle it.

Key Highlights:

• Strong focus on optimization and long-term system health
• Helps with both technical and business-side fixes
• Supports a wide range of NetSuite modules
• Experience in industries like logistics, finance, and events
• SuiteCommerce setup and support included

Services:

• Ongoing support post-implementation
• Workflow review and mapping
• Custom report and script development
• Dashboard customization
• CRM and eCommerce integration
• Module configuration and performance tuning
• Support for SuiteSuccess
• User training and usage audits

Contact Information:

• Website: newgennow.com
• E-mail: sales@newgennow.com
• Facebook: www.facebook.com/NewGenNow
• Twitter: x.com/conventionsuite
• LinkedIn: www.linkedin.com/company/newgen-business-solutions-inc-
• Instagram: www.instagram.com/newgenbussolutions
• Address: 14500 N Northsight Blvd STE 300 Scottsdale, AZ 85260
• Phone: 877-932-2478

 

10. OpenTeQ Technologies

OpenTeQ builds their support model around predictability and simplicity. Instead of unpredictable costs or scattered help, they offer fixed-rate support plans with access to a full team - developers, admins, and consultants included.

They’re a good fit for teams that want structure, whether that’s with basic admin help or deeper projects like integrations, scripting, or system cleanups. Their support is scalable too, so it works whether you’re just starting or managing multiple subsidiaries.

Key Highlights:

• Fixed-rate monthly support to manage costs
• Team includes certified NetSuite developers and admins
• Ongoing health checks to prevent downtime
• Scalable options for small or enterprise-level needs
• Offers offshore and nearshore support models

Services:

• Managed support plans
• System health reviews and optimization
• Custom development and SuiteScript
• Third-party system integration
• Data migration and cleanup
• ERP project recovery
• Module activation for specific industries
• Support staffing and advisory help

Contact Information:

• Website: openteqgroup.com
• E-mail: info@openteqgroup.com
• Address: 9901 Valley Ranch Pkwy E Ste 3065 Irving, TX 75063
• Phone: +1-469 623 5106

 

11. AptaCloud

AptaCloud helps businesses get more out of NetSuite by offering a mix of technical support, training, and customization services. Based in Dallas, their team works with companies of all sizes - from small startups moving off QuickBooks to larger businesses managing complex operations.

They’re particularly good at helping businesses integrate NetSuite with other platforms like CRMs or eCommerce systems. If you're trying to connect the dots between sales, inventory, and finance, they’ll help keep it all working together without chaos.

Key Highlights:

• Support for specific NetSuite modules and add-ons
• Migration help for teams leaving tools like QuickBooks
• CRM and eCommerce integrations included
• Works with SuiteSuccess for faster deployment
• Training and optimization for new or growing teams
• Dallas-based with global delivery

Services:

• NetSuite implementation and configuration
• CRM and SuiteCommerce Advanced support
• Inventory and supply chain module assistance
• Legacy migration and data cleanup
• Ongoing user training
• Workflow and dashboard tuning
• Technical troubleshooting and support

Contact Information:

• Website: aptacloud.com
• E-mail: contact@aptacloud.com
• Facebook: www.facebook.com/aptacloud
• Twitter: x.com/AptaCloud
• LinkedIn: www.linkedin.com/company/aptacloud
• Instagram: www.instagram.com/aptacloud
• Address: 801 E Campbell Rd Ste 365 Richardson, TX 75081
• Phone: +1 (972) 779 6347

 

12. GURUS Solutions

GURUS Solutions offers a flexible support system they call SherpaCare - and it’s built around what your business actually needs. You get a dedicated team that knows your NetSuite instance inside and out, and you can scale the support month to month without committing to a giant contract.

They’re especially helpful for companies that are past the go-live stage but still need help fine-tuning performance or rescuing parts of the system that never worked quite right. Communication is open and direct, with updates tracked in tools like Slack and JIRA so nothing gets lost.

Key Highlights:

• Personalized support team for each client
• Flexible, pay-as-you-go plans
• Covers admin, development, and functional support
• Multiple NetSuite certifications in-house
• Live progress tracking with Slack and JIRA
• Optional training and optimization modules

Services:

• Admin and user support
• Custom scripting and SuiteFlow development
• Bug resolution and system health checks
• Workflow planning and design
• Reports, dashboards, and saved search creation
• ERP tuning and integration setup
• Emergency support and project rescue
• Support for specific modules (PSA, CRM, SuitePeople)
• New user onboarding and training

Contact Information:

• Website: gurussolutions.com
• E-mail: info@gurussolutions.com
• Facebook: www.facebook.com/wearegurus
• LinkedIn: www.linkedin.com/company/gurussolutions
• Phone: 514.664.1023

 

13. Folio3

Folio3 runs a support program called SmartCare that helps companies fine-tune and maintain NetSuite once it’s live. They’re a good fit for businesses that have NetSuite up and running but need help smoothing out issues, optimizing performance, or getting custom features in place.

They offer help with all the usual post-go-live stuff - training, admin tasks, module configuration - but they also handle more complex jobs like scripting, integrations, and dashboard customization. They’re especially helpful for fast-growing businesses that need to scale NetSuite along with everything else.

Key Highlights:

• Post-go-live support with flexible plans
• Full coverage of NetSuite modules
• Certified experts in scripting, reporting, and user training
• Help with popular integrations like Salesforce, Amazon, Shopify
• Industry-specific features for real estate, fashion, etc.
• Built-in performance reviews and tracking

Services:

• SmartCare post-implementation support
• SuiteScript automation and custom workflows
• Dashboard and PDF template customization
• User permissions and security setup
• Marketplace integration (Shopify, Amazon, etc.)
• Data migration and system cleanup
• Best practices training and user onboarding
• SuiteCommerce setup and ongoing support
• System monitoring and performance fixes

Contact Information:

• Website: folio3.com
• Address: 160 Bovet Road, Suite # 101, San Mateo, CA 94402 USA
• Phone: +1 (408) 365-4638
• Email: netsuite.sales@folio3.com
• Facebook: www.facebook.com/folio3software
• Twitter: x.com/NetSuiteFolio3
• Linkedin: www.linkedin.com/showcase/folio3-netsuite

 

14. Cinntra

Cinntra focuses on giving businesses ongoing NetSuite support that actually fits their day-to-day needs. They offer 24/7 access to certified experts and let clients choose between ad hoc help or full-on managed services.

Their team works across modules like finance, supply chain, CRM, and eCommerce. If you're dealing with system errors, training gaps, or integration issues, they’re built to jump in and help. They're also a solid choice for businesses shifting from older ERP systems and looking for smoother transitions.

Key Highlights:

• Round-the-clock access to NetSuite professionals
• Offers flexible support options, from hourly to fully managed
• Handles admin roles, permissions, and user setups
• Full support for key modules (finance, eCommerce, CRM, etc.)
• Smooth onboarding and optimization help
• Global delivery across time zones

Services:

• Technical troubleshooting and bug fixes
• Platform integration
• Customizations and development
• System maintenance and upgrades
• End-user onboarding and training
• Data migration and admin support
• Workflow improvement planning
• Module support for supply chain, CRM, and eCommerce
• Reporting and dashboard setup

Contact Information:

• Website: www.cinntra.com
• E-mail: marketing@cinntra.com
• Facebook: www.facebook.com/Cinntraofficial
• Twitter: x.com/cinntraofficial
• LinkedIn: www.linkedin.com/company/cinntra
• Address: 41 Flatbush Avenue, Brooklyn, NY 11217, USA
• Phone: +1 281-456-4155

 

15. Sikich

Sikich blends NetSuite support with real-world business insight. Their consultants come from various industries, which gives them a better handle on how to match ERP tools with what businesses actually do day to day. They offer help desk support, integration projects, security audits, and performance reviews - all under one roof.

They also build out custom training for different types of users and help clients assess new NetSuite features when updates roll out. If your needs range from fixing issues to planning long-term improvements, their layered support model is worth considering.

Key Highlights:

• Support tailored to company size and growth pace
• Strategic account managers guide the process
• Prebuilt and custom integrations with Salesforce, Coupa, and more
• Help evaluating new NetSuite features before rollout
• User training for beginners, power users, and IT
• Fast response times with SLA-backed support

Services:

• Ticket-based help desk
• System admin and sandbox environment setup
• Integration and development projects
• SuiteApp support and vendor coordination
• Security audits and documentation updates
• Custom training sessions
• Support for CRM, PSA, financials, inventory, and more
• Feature reviews and rollout planning
• System performance tuning and advisory services

Contact Information:

• Website: www.sikich.com
• E-mail: info@sikich.com
• Facebook: www.facebook.com/sikichglobal
• Twitter: x.com/sikichglobal
• LinkedIn: www.linkedin.com/company/sikich
• Address: 333 John Carlyle St., Suite 500, Alexandria, VA 22314
• Phone: (877) 279-1900

 

16. 4i Tech

4i Tech offers full-cycle NetSuite support - from setup to optimization - with a team that blends regional oversight with global delivery. They’ve got offices in the U.S., Switzerland, and Taiwan, which helps them handle both local and international projects.

They help businesses shift from legacy systems, prep for growth, or just clean up and optimize their existing NetSuite setup. They’re also skilled in customization work, especially with SuiteScript and third-party integrations.

Key Highlights:

• End-to-end ERP support services
• Multi-industry and multi-region experience
• Handles post-launch support and tuning
• Project leadership based in Switzerland
• Offshore development and delivery options

Services:

• NetSuite implementation
• Custom workflows using SuiteScript, SuiteFlow, SuiteBuilder
• Integration with CRMs, WMS, and eCommerce
• Data migration and testing
• Training post-launch
• Dedicated development team for ongoing work

Contact Information:

• Website: 4itech.io
• Facebook: www.facebook.com/4iTechnology
• LinkedIn: www.linkedin.com/company/4i-tech
• Address: 19625 Glen Una Dr., Saratoga, CA 95070, U. S. A.
• Phone: +886 2 2792 8451

 

17. OnePacific

OnePacific works with companies that operate between the U.S. and Asia, and they specialize in making NetSuite setups run smoothly across global teams. Their services go beyond tech fixes - they also help align ERP tools with business strategy and workflows.

They offer post-launch packages that include helpdesk support, new module rollouts, and custom development. They work directly with users instead of pushing issues through multiple support layers, which helps keep things efficient and clear.

Key Highlights:

• U.S.-aligned support with local teams across Asia
• 24/7 managed services with direct access to help
• Works with both startups and large global firms
• Helps fix and rebuild struggling NetSuite setups
• Support plans matched to your team’s complexity and needs
• Focused on long-term performance and alignment

Services:

• Full NetSuite ERP setup
• CRM, finance, and logistics system integration
• Rescue and rebuilds for problem projects
• Custom development with SuiteScript
• Managed support services
• Strategic ERP consulting and tuning
• Partner support for U.S.-based providers
• User training and follow-up support

Contact Information:

• Website: onepac.net
• E-mail: info@onepac.net
• Facebook: www.facebook.com/onepacificHK
• Twitter: x.com/onepacifichk
• LinkedIn: www.linkedin.com/company/one-pacific
• Phone: +852 5933 7487

 

18. ProjectLine Solutions

ProjectLine is all about making NetSuite work for the way your business actually runs - not the other way around. They work closely with small and mid-sized companies across the U.S. and Canada, guiding them through everything from setup to optimization.

They focus a lot on people and processes, not just tools. So whether you’re rolling out NetSuite for the first time, trying to fix a rocky implementation, or just need better training and support, they’re built to help long-term.

Key Highlights:

• Focus on small and mid-size businesses
• Long-term support, not just deployment help
• Deep emphasis on team training
• Rescue services for failed ERP setups
• Strong industry experience in manufacturing, wholesale, and services

Services:

• NetSuite implementation and planning
• Custom scripting and workflow development
• Integration with CRMs, eCommerce, and other platforms
• Training and testing for users
• Optimization of existing setups
• Guidance on module selection and licensing
• Recovery services for struggling ERP deployments

Contact Information:

• Website: www.projectline.ca
• E-mail: support@projectline.ca
• LinkedIn: www.linkedin.com/company/projectline-solutions-inc-
• Phone: 866 460 7765

Conclusion

At the end of the day, choosing a NetSuite ERP support partner comes down to what your team actually needs. Maybe you just want someone to handle updates and admin work so your team can focus elsewhere. Or maybe you're stuck with messy data, confusing processes, or modules that never really worked right in the first place – and you're ready for a deeper fix.

Every company listed here brings something different to the table. Some are great for hands-on, technical fixes. Others offer strategic guidance and help you plan ahead as your business changes. No matter where you’re starting from, the right partner should feel like an extension of your team, not just another vendor. So if you’ve been juggling support tickets, waiting too long for answers, or wondering if you’re even using NetSuite to its full potential, it might be time to bring someone in who can help lighten the load. Start small – even a quick conversation can lead to real clarity.