IT Outsourcing: reasons and benefits

Outsourcing - a concept that has become a part of our everyday life, means a set of measures aimed at transferring certain processes and functions by an enterprise to another organization that professionally specializes in the field of assigned tasks. Also, outsourcing has a longer-term nature of interaction in comparison with one-time services that are requested more situationally. So, making a strategic decision on outsourcing, the customer gets access to the existing business process, separate systems, and infrastructure of external companies, concentrating on conducting a core business in his company, increasing capacity with increasing market presence.


"Do what you do best and outsource the rest"

  • Ideally describes the idea of outsourcing.

Who uses outsourcing?
In an increasingly competitive business environment any business is aimed at surviving.
IT outsourcing to an outside provider:
- improves business focus, gives an access to experienced professionals, helps manage the budget, minimises risk;
- reduces the time spent on little things and focuses on more significant;
- assists employees in spending less time in attempts to fix IT by themselves;
- ensures fast technical issues solutions (expert advice given on IT infrastructure problems).


In this way, core business activities come first resulting in growth and success


1. Companies choose outsourcing to have less costs
One of the main reasons why businesses opt for outsourcing is fewer costs. By outsourcing your service to a specialized company, you can save up to 20% of the overall process expenses. This benefit has an elucidating impact on the company’s revenue and will result in notable cost savings.

2. Focusing on their core business
In order for your business to be successful, everyone who’s onboard needs to focus on what they do best. What is also important is focusing on the things that bring revenue, new customers, and improve the company’s image. Outsourcing opens up a whole new window of opportunities for companies. Companies can choose to focus on their core business while leaving every other task for the professionals.

3. Companies choose outsourcing to have a global knowledge base
By choosing to outsource, companies today have access to a global pool of knowledge base. Don’t have an in-house employee that can help you with your business-related tasks? That’s OK, there are companies that do have them as employees and you can outsource the workload to them. You can even rent their employee to work for you until the job is done. Basically, you can choose to outsource what you need. And you can easily find the service that you need too. From Business Planning, Market Research, Lead Generation, E-mail Marketing, Product Sourcing, Audio Transcription, Manual Testing, Virtual Personal Assistance, Web Development etc.

4. Delegating work tasks that are laborious to handle
Each and every one of the above tasks are time-consuming and laborious. Successful entrepreneurs know exactly how much time does it takes to create a business plan. They know what time it takes to do email marketing or not to mention to bother an employee to do an audio transcription.
Successful businesses keep their employees busy with what they do best, and rent every other service that they need, for the time frame that they need.

5. Reframing of business processes
Outsourcing or renting a service permits businesses to take notice of the business processes re-engineering and its benefits.
By outsourcing, companies are bringing innovation to their business process. Outsourcing enables simplification and removal of the unessential steps that lead a company to success. It standardizes business offices and it helps in the realization of economies on a global scale from a digital service’s point of view. Outsourcing helps in identifying companies that are can do particular services and processes better.


Sometimes hard skills needed for the project implementation may be unavailable locally, still there are plenty of experts possessing this expertise in a different country. Outsourcing appears to be a perfect solution here.


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